About Us Serveu

Having been established since 1976, employing more than 5000 staff and managing over 600 clients across the UAE, we are proud to be one of the UAE’s leading Facilities Management providers.

Whether you operate in one location or nationwide, our network of regional offices will deliver consistently exceptional solutions across your premises portfolio.

Vision

Our Vision is one of continuous improvement; a culture which identifies opportunities for positive change and takes appropriate action for implementation.

We achieve this by enhancing the skills and management techniques of our employees and encouraging them to work cohesively to meet tomorrow’s challenges and commercial pressures to drive bottom line improvement.

MISSION

It is our mission to be recognised regionally as a Facilities Management Service Provider of excellence, by embracing continuous improvement in partnership with our clients to achieve innovation, best value and service.

42

Years of experience in the industry

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5000+

Current Employee

900+

Active Projects

600+

Loyal Clients

100+

Corporate Partner

Our range of clients varies from residential communities, government, hotels, banks including individual owner

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SOFT & HARD SERVICES

PROJECT & CORPORATE REVIEW

ServeU Facility Management is one of the leading FM Service Providers in the region. We manage a variety of clients ranging from Banking sector, Aviation, Hotels, community management and more

GUARANTEED RESPONSE TIME

At ServeU we ensure all our appointments are attended on time and an SLA system is in place to manage and ensure the best service delivery

WORK WITH TECHNOLOGY INNOVATION

Over the years, Service Works Group has produced research revealing many trends which have helped give facilities managers a picture of the industry and we at ServeU always go the extra mile to achieve the best

Automated Customer Service

Our plan is to develop a fully automated system where customers can book their service calls, track and finalize payments without any human intervention.

Our state of the art CAFM system gives our clients access to our operations working schedule showing them the available time slots. This enables the customer to book the most convenient time for the required service.

Transparency is one of our main objectives in our CAFM system, as such, real time progress of the registered service calls can be viewed through the client’s portal.

Customer Mobile Applications are available on both iOS & Android Stores 4 Modern

why serveu ?

ServeU is a leading provider of Facilities and Energy Management Solutions in the UAE

LANDSCAPING

LIFE GUARDING

MEP

SECURITY

Innovation

Our operations team is continuously adopting new technologies in the FM industry ensuring best service delivery to our clients.

Asset Management

With proper planned maintenance and regular check ups, our
professional staff ensures maximum efficiency of client’s assets, extending their durability

24x7 Helpdesk

24×7 dedicated 800 Toll Free
(800SERVEU) helpdesk line available for service calls accessible via voice calls, email, live chat and social media platform.

Fast Response Time

We at ServeU ensure that all of our service requests are attended within the SLA timing agreed with our
Customers. In Emergency situations our standby units respond to any urgent incidents within 1 hour.

Our Services

Our Lifeguards are certified by Premier Line Security (PLS) and Dubai Corporation for Ambulance Services (DCAS) in accordance with Dubai Law.

MEP

Our MEP department provides a combination of mechanical, electrical and plumbing along with civil and carpentry services.
Our cleaning department provides a full range of cleaning services utilizing modern cleaning equipment. Whether a site is prestigious or functional, vast or compact we.
We provide uniformed, fully trained and Dubai Government Certified security guards. Our Security Management team can advise on the operational set up for all your.
We provide regular garden maintenance services and complex one off jobs. Understanding that your garden is place of relaxation, our professional team ensures the highest.
Our Rope Access Team is IRATA trained and certified to carry out safe, efficient and professional cleaning and repairs services.
In order to guarantee sanitary hygiene, we carry out deep cleaning and technical maintenance, which is necessary to clean and disinfect at least once a.