About Us Serveu
Having been established since 1976, employing more than 5000 staff and managing over 600 clients across the UAE, we are proud to be one of the UAE’s leading Facilities Management providers.
Whether you operate in one location or nationwide, our network of regional offices will deliver consistently exceptional solutions across your premises portfolio.
Our Vision is one of continuous improvement; a culture which identifies opportunities for positive change and takes appropriate action for implementation.
We achieve this by enhancing the skills and management techniques of our employees and encouraging them to work cohesively to meet tomorrow’s challenges and commercial pressures to drive bottom line improvement.
It is our mission to be recognised regionally as a Facilities Management Service Provider of excellence, by embracing continuous improvement in partnership with our clients to achieve innovation, best value and service.
SOFT & HARD SERVICES
PROJECT & CORPORATE REVIEW
ServeU Facility Management is one of the leading FM Service Providers in the region. We manage a variety of clients ranging from Banking sector, Aviation, Hotels, community management and more
GUARANTEED RESPONSE TIME
At ServeU we ensure all our appointments are attended on time and an SLA system is in place to manage and ensure the best service delivery
WORK WITH TECHNOLOGY INNOVATION
Over the years, Service Works Group has produced research revealing many trends which have helped give facilities managers a picture of the industry and we at ServeU always go the extra mile to achieve the best
Automated Customer Service
Our plan is to develop a fully automated system where customers can book their service calls, track and finalize payments without any human intervention.
Our state of the art CAFM system gives our clients access to our operations working schedule showing them the available time slots. This enables the customer to book the most convenient time for the required service.
Transparency is one of our main objectives in our CAFM system, as such, real time progress of the registered service calls can be viewed through the client’s portal.
why serveu ?
ServeU is a leading provider of Facilities and Energy Management Solutions in the UAE
Our operations team is continuously adopting new technologies in the FM industry ensuring best service delivery to our clients.
With proper planned maintenance and regular check ups, our
professional staff ensures maximum efficiency of client’s assets, extending their durability
24×7 dedicated 800 Toll Free
(800SERVEU) helpdesk line available for service calls accessible via voice calls, email, live chat and social media platform.
Fast Response Time
We at ServeU ensure that all of our service requests are attended within the SLA timing agreed with our
Customers. In Emergency situations our standby units respond to any urgent incidents within 1 hour.