Lucy Elizabeth Jones

Head - ServeU Essentials

An accomplished facilities management business unit leader with over 18 years’ experience in transformational leadership, creating growth and improving service and performance across all aspects of the management domain. Considerable experience has been gained in leading facility management teams in managing a broad portfolio of property including healthcare, education, residential, retail and integrated facilities. Adept in strategic management with considerable expertise in continuous improvement processes, enhancing operational efficiency and implementation of business development strategies. A clear and confident communicator with the ability to cultivate good working relationships with top management, work colleagues, external stakeholders, suppliers, local authorities, and fellow organizations, within multicultural working environments with core competencies as,

• Facilities Management
• Business Process Engineering
• Customer Service & Satisfaction • Revenue Growth